Capture at the source
Start with what people know.
Pulz actively captures observations, experiences and reports directly from people—including information that may never reach a form or database.
See it. Experience it. Share it.
HUMAN EXPERIENCE INTELLIGENCE PLATFORM
Where Experiences
Become Intelligence.
Conversational agents actively lead contextual conversations, capturing human experiences and turning them into actionable intelligence.
Ask with purpose. Explore the experience. Inform the next decision.
Agent-led conversations.
Actionable intelligence.
A CONSUMER SHARES
“I like the product. I stopped taking it to work.”
THE AGENT FOLLOWS THE EXPERIENCE
“What changed when you used it at work?”
“The cap leaked in my bag twice.”
INTELLIGENCE TO ACT ON
A packaging issue behind a change in use.
Evidence: repeated leaks during travel.
Next step: investigate the cap seal.
Purpose-built engagement
Agents actively lead the conversation.
Purpose-built agents ask, listen and follow the context. They explore what emerges, clarify ambiguity and guide the conversation toward its objective.
Natural for the person. Purposeful for the work.
Context before interpretation
Understand what sits behind the answer.
A brief answer can contain a practical barrier, a recurring concern or a new opportunity. Guided exploration develops the context needed to interpret it.
What happened. Why it matters. What remains open.
Information becomes intelligence
Turn individual experiences into a clearer picture.
Pulz structures captured information and extracts meaningful signals. Individual journeys and patterns across conversations bring needs and priorities into view.
Experiences connected. Intelligence delivered.
Intelligence into action
Engage people. Deliver intelligence.
Pulz brings experiences, emerging signals and their supporting context together, giving teams intelligence they can use in their next customer conversation, service response or business decision.
Agents lead active conversations. People shape the response.
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THE PULZ PLATFORM
The experience is human.
The intelligence moves your business.
What people encounter, feel, prefer, struggle with and learn can shape a business decision. Pulz captures those experiences through conversations built around your objective.
What people experience can change what your business does next.
A patient’s concern. A teacher’s observation. A consumer’s hesitation. A field team’s experience.
Pulz brings those experiences into focus, with the context behind them and the signals your teams need.
Agents that lead
Purpose-built conversational agents initiate and guide the exchange, asking relevant questions around a clear business objective.
Conversations that adapt
Each response shapes what comes next. Agents probe emerging observations, clarify ambiguity and explore the reasons behind an experience.
Intelligence that moves work forward
Experiences become structured, evidence-backed intelligence: needs, signals and patterns with the context teams need to decide what to do.
HOW PULZ WORKS
Engage. Extract. Deliver.
Experience becomes intelligence.
- 01
Engage
Agents actively lead contextual conversations. They ask, listen and follow up to understand what people experience and why it matters.
- 02
Extract
Pulz draws out the meaning: needs, concerns, drivers and emerging patterns, grounded in the experiences people share.
- 03
Deliver
Structured, actionable intelligence brings the evidence and business context together for the teams that need it.
Purpose-built for the context. A consumer interview, a patient check-in and a sales debrief each call for different questions. The objective gives the conversation direction; the person’s responses shape its path.
ONE PLATFORM. PURPOSE-BUILT SOLUTIONS.
Built around the human experiences
that matter to your business.
What consumers choose. What patients need. What teachers notice. What customers reveal. Pulz brings these experiences into focus through agents built for each business context.
Consumer goods / Market, consumer & product intelligence
Compass
Hear your market.
Know where to go.
Understand what consumers, retailers and trade partners are experiencing—from the first weeks of a launch to products already on the shelf.
A
AndyProduct experience conversations
IllustrativeWHAT SOMEONE SHARES
“Loved the flavour, but the pack feels small for the price.”
THE AGENT EXPLORES
“What would make you choose it again?”
WHAT COMES INTO VIEWValue perception is holding back repeat intent.
Explore pack-size expectations with product and commercial teams.
ENGAGE
Andy leads product-experience conversations; Alisha explores trade experience with dealers, distributors and retailers. Adaptive follow-ups uncover the context behind usage, value, availability and brand support.
EXTRACT
Consumer and trade views build side by side. Pulz brings preference drivers, launch reactions, availability concerns and channel differences into view.
DELIVER
Marketing, product and sales teams get a clear view of experience drivers, emerging concerns and opportunities, with the context to investigate and respond.
Launch listening Product experience Pack & price Retail & distribution
The full Compass storyHealthcare / Patient advocacy foresight
Nova
Know where each patient is heading.
Before discharge.
Bring a patient’s evolving view of their hospital stay into focus while your teams still have time to respond.
J
JennyPatient & attendant conversations
IllustrativeWHAT SOMEONE SHARES
“The doctors have been kind. I’m still not clear about my bill.”
THE AGENT EXPLORES
“What would you like the team to clarify?”
WHAT COMES INTO VIEWPositive care experience. Billing clarity remains unresolved.
Help the patient-experience team prioritize a conversation before discharge.
ENGAGE
Jenny engages patients and attendants in respectful conversations during the stay. Their accounts, alongside conversations from hospital rounders, build a picture of concerns, appreciation and open issues.
EXTRACT
Nova develops an evolving advocacy trajectory, with the signals shaping it and the patients who may need attention. Recurring themes emerge across wards, services and shifts.
DELIVER
Patient-experience teams get an evolving view of concerns, advocacy signals and unresolved issues, helping them prioritize follow-up before discharge.
During the stay Advocacy trajectory Open concerns Service patterns
The full Nova storyHealthcare / Patient-reported outcomes intelligence
Ojas
Know how patients are doing.
Between visits, too.
Turn regular conversations about symptoms, concerns and daily life into a clearer view of each patient’s treatment experience.
ILLUSTRATIVE · BETWEEN VISITS
A clearer picture.
One check-in at a time.
Earlier check-inJoint pain and tiredness reported
Latest check-inPain persists. Tiredness eases.
Ready for care-team review
A
AshaTreatment experience check-ins
IllustrativeWHAT SOMEONE SHARES
“The joint pain is the same, but the tiredness is a little less.”
THE AGENT EXPLORES
“How is the pain affecting your day?”
WHAT COMES INTO VIEWJoint pain persists. Tiredness is easing.
Bring the change and the continuing concern to the care team’s attention.
ENGAGE
Asha checks in with patients at home, in their own words and language. Context-aware follow-ups explore what is new, what persists and how daily life is affected.
EXTRACT
Pulz structures what patients report into an evolving journey. Individual changes and patterns across the programme help care, support and research teams understand the experience of treatment.
DELIVER
Care and programme teams get a structured view of reported changes and continuing concerns, with the context to review needs and plan appropriate follow-up.
Patient-reported outcomes Symptoms & daily life Treatment journeys Care-team follow-up
The full Ojas storyEducation / Student learning intelligence & support
Sarathi
What a teacher knows.
What every child needs.
Turn a teacher’s everyday observations into child-level understanding, practical teaching ideas and plans that keep moving.
ILLUSTRATIVE · A CHILD’S JOURNEY
R
Riya
Class 6 · Maths
StrengthQuick with mental addition
Working onComparing fractions
TEACHER-CHOSEN SUPPORTFraction-strip practice
A practical plan. Followed up with Diya.
D
DiyaTeacher conversations & follow-up
IllustrativeWHAT SOMEONE SHARES
“Riya still compares fractions by the top number.”
THE AGENT EXPLORES
“Does she manage when the denominators are the same?”
WHAT COMES INTO VIEWA specific learning gap is becoming clear.
Suggest a teaching approach for the teacher to use, adapt or replace.
ENGAGE
Teachers speak with Diya about each child’s strengths, difficulties and progress. Relevant follow-up questions help build profiles and reveal shared learning needs across the class.
EXTRACT
Sarathi connects those observations with class groupings and teaching ideas for named children. A teacher’s chosen approach becomes a plan on each child’s page.
DELIVER
Teachers get child-level understanding, suggested approaches and progress updates. They choose what to try, while school teams and parents gain a clearer view of the support provided.
Child profiles Class groupings Teaching ideas Plans & progress
The full Sarathi storySales & operations / Voice-based field reporting & intelligence
Neo
Your field.
Reported by voice.
Turn a short debrief after a visit into an organized report, shared understanding and the context for the next move.
M
MyraB2B sales debrief · one Neo use case
IllustrativeWHAT SOMEONE SHARES
“They like the proposal, but procurement wants a lower price.”
THE AGENT EXPLORES
“What needs to happen before the next discussion?”
WHAT COMES INTO VIEWCommercial interest, with a pricing concern to resolve.
Give the account team the context for its next customer conversation.
ENGAGE
Purpose-built agents guide a short debrief after a customer meeting, doctor visit, store visit or maintenance job. They explore the visit and ask about missing context.
EXTRACT
Reports are organized by the relevant account, store, site or territory. Patterns across visits bring recurring concerns, opportunities and follow-ups into view.
DELIVER
Field teams and managers get organized visit intelligence, account or site context, and visible commitments, helping them prepare the next visit and focus their support.
B2B sales Pharma field force Market reporting Property maintenance
The full Neo storyHUMAN EXPERIENCES. BUSINESS UNDERSTANDING.
Agents lead active conversations.
People shape the response.
Pulz engages people and delivers intelligence grounded in their experiences. Your teams bring judgement, choose the response and put that understanding to work.
In care
Clinical teams review reported concerns and own treatment decisions.
In education
Teachers choose, adapt or replace suggested approaches.
In business
Teams decide how to respond to market signals and field reports.
A FEW USEFUL DISTINCTIONS
Understanding Pulz.
What is Human Experience Intelligence?
It is actionable understanding drawn from what people observe, encounter, feel, prefer, struggle with and learn. Pulz captures those experiences through contextual conversations and turns them into structured intelligence for the organization.
How do Pulz agents lead conversations?
They engage people directly, ask relevant questions and adapt to their responses. Follow-ups explore emerging observations and clarify uncertainty while keeping the intended objective in view. Each agent is purpose-built for its business context.
Where do existing enterprise systems fit?
CRM, ERP, hospital and other business systems can provide additional context where configured. Discuss the required systems, data access and integration scope with the Pulz team for your use case.
How do I choose a solution?
Start with whose experiences you want to understand and what your business needs to learn. Compass covers consumer and trade perspectives; Nova patient advocacy during a stay; Ojas treatment experience; Sarathi child learning support; and Neo field reporting.
LET’S TALK
What would you
like to understand
better?
Tell us whose experience matters, what you need to know and what your team wants to do with that understanding.
pulzai@pulzapp.comWhere Experiences
Become Intelligence.